Acceptable Use Policy

We require that every customer accept and agree to Carolinas Cloud's Terms of Service for each service that the customer has selected.

The Terms of Service constitute a legal agreement between the customer and Carolinas Cloud. In the Terms of Service, each customer agrees, among other things, to be bound by the terms and conditions of this Acceptable Use Policy (AUP). This AUP also binds all users and visitors to Carolinas Cloud’s services and websites; by the act of using Carolinas Cloud’s services or visiting its websites, all such users and visitors agree to be bound by this AUP and by the Terms of Service. (Customers, users, and visitors are referred to herein collectively as "Customers.")

Carolinas Cloud requires that all Customers conduct themselves as good citizens of the Internet and at all times behave with respect for others. Each Customer is responsible for preventing violations of this AUP by third parties accessing Carolinas Cloud services through Customer's computers or accounts, including without limitation hackers and Customer's own users.

The following activities are expressly prohibited:

Spam/Email Marketing. Carolinas Cloud does not tolerate spam or email marketing of any kind, whether legal or illegal. Do not send more than one hundred (100) unsolicited emails during any twenty-four (24) hour period. Any message sent to a recipient from a purchased, rented, licensed, or traded list of email addresses is automatically considered unsolicited. (Messages forbidden by this paragraph are collectively referred to herein as "Email Marketing.")

Do not violate the CAN-SPAM Act of 2003. Do not send Email Marketing Messages or facilitate Email Marketing, even if such conduct is CAN-SPAM compliant.
- Do not set up an open mail relay that is not password protected or that could allow anyone to send Email Marketing Messages.

Intellectual property infringement, including violations of copyright, trademark, and patent rights, and use or distribution of pirated software.
Hacking or perpetration of any security breach.
Unauthorized access to any computer or system, including intrusion into or scanning of other Carolinas Cloud accounts.
Dissemination of deliberately offensive material, including any message or information that is or may be threatening, libelous, obscene, or harassing.
Child pornography or any other activity harmful to minors. (Carolinas Cloud does allow hosting of adult content that is legal under U.S. law, including applicable state law, provided such content does not fit any excluded criterion listed in this Part A or otherwise violate any Carolinas Cloud policy.)
Fraud
Violation of privacy rights
Use of third-party software without a proper license or other appropriate permission, including Microsoft software.
Network attacks or any unfriendly effort to interfere with service on another network or server.
Virus distribution or distribution of any worm or other harmful code.
Use of Internet relay chat ("IRC"), including hosting of an IRC server, running IRC bots, use of a Carolinas Cloud server as an IRC client or proxy, and use of IRC scripts or programs that interfere with service to other users on any server or network.
Illegal activities of any kind.

Investigations, disruptions, & security:

A. Carolinas Cloud may suspend Service in whole or in part without advanced notice if it reasonably suspects an AUP violation. Customer will reimburse Carolinas Cloud for any expenses resulting from Customer's violation of the AUP, including investigation fees (not to exceed $500 per incident or claim) and attorneys' fees.

B. Reporting AUP Violations: Carolinas Cloud requests that anyone with information about a violation of this AUP, or of Carolinas Cloud's Terms of Service, report it by sending an email to info@carolinascloud.com.

C. Agreement:

As a Carolinas Cloud customer, the customer is in agreement with AUP terms and conditions.

Acceptable Use Policy (“AUP”) - Version 1.1

Carolinas Cloud Services, LLC, 8114 Houser St Cornelius, NC, 28031, United States 704-899-4444 info@carolinascloud.com